Contact Us

Thank you for choosing Oriviielle.

We appreciate your interest in our store and are committed to providing customers with reliable support throughout their shopping experience.

Whether you have questions about our products, your order, shipping information, payment, returns, refunds, or other service-related matters, our customer support team is ready to assist you.


Customer Support

Our support team can help with:

  • Product information and general inquiries;
  • Order confirmation and order updates;
  • Payment and checkout assistance;
  • Shipping information and tracking support;
  • Return and refund requests;
  • Product issues or concerns;
  • Other questions related to your shopping experience.

For assistance, please contact us using the information below.


Contact Information

Customer Support Email:
service@oriviielle.com

Customer Support Hotline:
+86-315-5310888

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM PDT


Order Assistance

For questions related to an existing order, please provide:

  • Order number;
  • Email address used during checkout;
  • Details about your request or concern.

Providing complete information helps our team locate your order and respond more efficiently.


Business Information

Brand Name:
Oriviielle

Legal Company Name:
Tangshan Hongchong Network Technology Co., Ltd.

Website:
oriviielle.com

Business Address:
Room 410, 4th Floor, South Side of Boyong Avenue, Yutian Industrial Park, Yutian County, Tangshan City, Hebei Province, P.R.China

Customer Support Email:
service@oriviielle.com

Customer Support Hotline:
+86-315-5310888


Oriviielle is operated by Tangshan Hongchong Network Technology Co., Ltd.