Shipping Policy
Last Updated: October 13, 2026
Thank you for choosing Oriviielle.
At Oriviielle, we understand that dependable delivery is an important part of a positive shopping experience. This Shipping Policy explains our shipping methods, order processing procedures, estimated delivery times, and other shipping-related information for purchases made through oriviielle.com.
Oriviielle is operated by Tangshan Hongchong Network Technology Co., Ltd.
Tangshan Hongchong Network Technology Co., Ltd. is responsible for managing product sales, order fulfillment, shipping arrangements, customer support, returns, refunds, and other related services provided through our website.
Shipping Destinations
Oriviielle currently provides shipping services to:
United States
We continue to improve our delivery services and may expand our shipping coverage to additional regions in the future.
Order Processing Time
After your order has been successfully placed and payment has been confirmed, our team will begin preparing your purchase.
Orders generally require:
1–3 business days for processing
Processing includes:
- Order verification;
- Product preparation;
- Packaging;
- Shipment arrangement.
Processing times may vary during:
- Holidays;
- Promotional periods;
- High order volume periods;
- Other circumstances affecting order preparation.
Shipping Methods and Delivery Estimates
Oriviielle currently offers the following shipping options:
Free Shipping
Available For:
Orders of $39.00 and above
Shipping Fee:
Free
Estimated Delivery Time:
10–15 business days
Standard Shipping
Available For:
Orders from $0.00 to $38.99
Shipping Fee:
$4.99
Estimated Delivery Time:
10–15 business days
Delivery Information
The estimated delivery times provided above are calculated after the order has been processed and shipped.
Delivery times may vary depending on factors including:
- Carrier transportation schedules;
- Weather conditions;
- Public holidays;
- Local delivery procedures;
- Unexpected delays.
While we make reasonable efforts to ensure timely delivery, Oriviielle cannot guarantee exact delivery dates.
Tracking Your Order
Once your order has been shipped, tracking information will be provided when available.
Tracking details will be sent to the email address provided during checkout.
If you need assistance with your order status, please contact our customer support team:
Customer Support Email:
service@oriviielle.com
Please include your order number so our team can assist you more efficiently.
Shipping Address Information
Customers are responsible for providing accurate shipping information during checkout.
If you notice an incorrect shipping address after placing your order, please contact us as soon as possible.
Once an order has entered processing or shipment preparation, changes to shipping information may not always be possible.
Delayed or Missing Packages
If your package is delayed, please first check the tracking information provided.
If you believe your package has been lost or requires additional assistance, please contact our customer support team.
Please provide:
- Order number;
- Shipping details;
- Tracking information if available.
Our team will review the situation and provide appropriate assistance.
Contact Us
For questions regarding:
- Shipping information;
- Order status;
- Tracking updates;
- Delivery concerns;
- Other shipping-related matters;
please contact us:
Customer Support Email:
service@oriviielle.com
Customer Support Hotline:
+86-315-5310888
Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM PDT
Business Information
Brand Name:
Oriviielle
Legal Company Name:
Tangshan Hongchong Network Technology Co., Ltd.
Website:
oriviielle.com
Business Address:
Room 410, 4th Floor, South Side of Boyong Avenue, Yutian Industrial Park, Yutian County, Tangshan City, Hebei Province, P.R.China
Customer Support Email:
service@oriviielle.com
Customer Support Hotline:
+86-315-5310888
Oriviielle is operated by Tangshan Hongchong Network Technology Co., Ltd.