Terms of Purchase
Last Updated: October 13, 2026
Thank you for shopping with Oriviielle.
These Terms of Purchase describe the conditions and requirements that apply when customers purchase products through oriviielle.com.
By placing an order through our website, you acknowledge that you have reviewed and agreed to these terms, together with our related store policies, including our Shipping Policy and Return & Refund Policy.
Oriviielle is operated by Tangshan Hongchong Network Technology Co., Ltd.
Tangshan Hongchong Network Technology Co., Ltd. is responsible for managing product sales, order processing, payment handling, shipping arrangements, customer support, returns, refunds, and other related services provided through our website.
1. Placing an Order
When purchasing products from Oriviielle, customers agree to provide complete and accurate information required for order processing and delivery.
Before completing your purchase, please carefully review:
- Product details;
- Product selections and quantities;
- Shipping information;
- Payment details;
- Total order amount.
Customers are responsible for ensuring that all information provided during checkout is accurate and complete.
2. Order Confirmation and Acceptance
After submitting an order, you will receive an order confirmation through the contact information provided during checkout.
An order confirmation indicates that we have received your order request but does not always represent final acceptance of the purchase.
We reserve the right to review, refuse, or cancel orders in situations including:
- Incorrect product or pricing information;
- Payment verification issues;
- Inventory limitations;
- Suspected unauthorized transactions;
- Other circumstances requiring additional review.
If an order requires adjustment or cancellation, we will contact you using the information provided during checkout.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, pricing, and availability information displayed on our website are accurate.
However, certain variations may occur due to:
- Device display settings;
- Product updates;
- Manufacturing differences;
- Other reasonable circumstances.
Oriviielle reserves the right to update product information, correct errors, or adjust product availability when necessary.
4. Pricing and Payment
All prices displayed on Oriviielle are based on the information available at the time of purchase.
Payment must be successfully completed before an order enters processing.
By submitting payment information, you confirm that:
- You are authorized to use the selected payment method;
- The payment information provided is accurate;
- You authorize payment for the total amount shown during checkout.
Available payment methods will be displayed during checkout.
5. Order Changes and Cancellation
If you need to modify or cancel your order, please contact our customer support team as soon as possible.
Cancellation or modification requests can only be considered before the order enters processing, packaging, or shipment preparation.
Once an order has been processed or shipped, changes may no longer be possible.
Orders that have already been shipped may need to follow the return procedures described in our Return & Refund Policy.
To request assistance, please contact:
Please include:
- Order number;
- Request details;
- Relevant information regarding your order.
6. Shipping and Delivery
Orders placed through Oriviielle are processed and shipped according to our Shipping Policy.
We currently provide shipping services to:
United States
Available shipping options include:
Free Shipping
- Orders of $39.00 and above
- Free shipping
- Estimated delivery: 10–15 business days
Standard Shipping
- Orders from $0.00 to $38.99
- Shipping fee: $4.99
- Estimated delivery: 10–15 business days
Delivery times are estimates and may be affected by:
- Carrier schedules;
- Weather conditions;
- Holidays;
- Local delivery procedures;
- Other circumstances beyond our reasonable control.
Customers are responsible for providing accurate shipping information during checkout.
7. Returns and Refunds
Returns, refunds, and related requests are handled according to our Return & Refund Policy.
Customers should contact our support team before returning any product.
For issues including:
- Damaged products;
- Defective items;
- Incorrect products;
- Missing items;
please contact us with order details so our team can provide assistance.
8. Customer Responsibilities
By purchasing products from Oriviielle, you agree to:
- Provide accurate personal and shipping information;
- Review order details before completing payment;
- Use purchased products appropriately;
- Contact customer support with complete information when assistance is required.
9. Payment Security
Payments made through Oriviielle are processed through secure payment providers.
We do not directly store complete payment card information.
Payment processing may be subject to the terms, conditions, and privacy policies of applicable payment providers.
10. Product Availability
All purchases are subject to product availability.
If a product becomes unavailable after an order has been submitted, we will contact you and provide an appropriate solution, which may include:
- Order adjustment;
- Alternative product option;
- Refund.
11. Agreement to Store Policies
By completing a purchase through Oriviielle, you acknowledge that you have reviewed and accepted:
- These Terms of Purchase;
- Terms of Service;
- Shipping Policy;
- Return & Refund Policy;
- Privacy Policy.
12. Contact Information
If you have questions regarding:
- Orders;
- Payments;
- Order changes;
- Shipping;
- Returns;
- Refunds;
please contact our customer support team:
Customer Support Email:
service@oriviielle.com
Customer Support Hotline:
+86-315-5310888
Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM PDT
Business Information
Brand Name:
Oriviielle
Legal Company Name:
Tangshan Hongchong Network Technology Co., Ltd.
Website:
oriviielle.com
Business Address:
Room 410, 4th Floor, South Side of Boyong Avenue, Yutian Industrial Park, Yutian County, Tangshan City, Hebei Province, P.R.China
Customer Support Email:
service@oriviielle.com
Customer Support Hotline:
+86-315-5310888
Oriviielle is operated by Tangshan Hongchong Network Technology Co., Ltd.