Privacy policy

Last updated: October 13, 2026

Oriviielle is operated by Tangshan Hongchong Network Technology Co., Ltd. ("Company," "we," "us," or "our").

Tangshan Hongchong Network Technology Co., Ltd. operates this store and website, including all related information, content, features, tools, products, and services, in order to provide customers with a reliable shopping experience (the "Services").

Oriviielle is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.

Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment card information, transaction details, payment confirmation, and other payment-related information.
  • Account information including username, password, preferences, and settings.
  • Transaction information including products you view, add to your cart, purchase, return, exchange, or cancel.
  • Communications with us including information provided when contacting customer support.
  • Device information including device type, browser information, IP address, network connection, and other identifiers.
  • Usage information including information about how you interact with and navigate our Services.

Personal Information Sources

We may collect personal information from:

  • Directly from you, including when you create an account, place an order, communicate with us, or provide information through our website;
  • Automatically through the Services, including cookies and similar technologies;
  • From our service providers, including payment providers, shipping providers, analytics providers, and customer support services;
  • From partners or other third parties where permitted by applicable law.

How We Use Your Personal Information

We may use personal information for purposes including:

  • Providing and improving our Services;
  • Processing payments and fulfilling orders;
  • Arranging shipping and delivery;
  • Managing returns, refunds, and exchanges;
  • Providing customer support;
  • Communicating with you regarding orders and services;
  • Improving website functionality and customer experience;
  • Preventing fraud and protecting website security;
  • Complying with legal obligations.

How We Disclose Personal Information

We may disclose personal information when necessary to operate our business and provide our Services.

This may include sharing information with:

  • Shopify and service providers that support our website operations;
  • Payment processors;
  • Shipping and fulfillment providers;
  • Customer support providers;
  • Analytics and marketing service providers;
  • Business partners where permitted;
  • Government authorities when required by law.

Relationship with Shopify

The Services are hosted by Shopify.

Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve the Services.

Information submitted through our website may be transmitted to and shared with Shopify and third parties that assist us in operating our store.

For more information about Shopify’s privacy practices, please review Shopify’s applicable privacy policies.

Third Party Websites and Links

Our Services may contain links to third-party websites or platforms.

If you follow links to websites not controlled by us, you should review their privacy and security policies.

We are not responsible for the privacy practices, security, or content of third-party websites.

Children's Data

Our Services are not intended for children under the applicable legal age in their jurisdiction.

We do not knowingly collect personal information from children in violation of applicable laws.

If you believe a child has provided personal information to us, please contact us using the information below.

Security and Retention of Your Information

We use reasonable measures to protect personal information.

However, no electronic transmission or storage method can guarantee complete security.

We retain personal information only for as long as reasonably necessary to:

  • Provide services;
  • Process transactions;
  • Maintain business records;
  • Resolve disputes;
  • Comply with legal obligations.

Your Rights and Choices

Depending on applicable laws, you may have rights regarding your personal information, including:

  • The right to access your personal information;
  • The right to request correction;
  • The right to request deletion;
  • The right to request information about data processing;
  • The right to manage marketing preferences.

To exercise your privacy rights, please contact us.

Marketing Communications

You may unsubscribe from promotional emails at any time.

Even after unsubscribing, we may continue sending non-promotional communications related to:

  • Orders;
  • Shipping;
  • Returns;
  • Refunds;
  • Customer service requests.

International Transfers

Your personal information may be transferred, stored, or processed outside your country of residence through our service providers.

We take reasonable steps to ensure personal information is handled appropriately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements.

The updated version will be posted on this page with the revised update date.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise your privacy rights, please contact us:

Brand Name:
Oriviielle

Legal Company Name:
Tangshan Hongchong Network Technology Co., Ltd.

Business Address:
Room 410, 4th Floor, South Side of Boyong Avenue, Yutian Industrial Park, Yutian County, Tangshan City, Hebei Province, P.R.China

Customer Support Email:
service@oriviielle.com

Customer Support Hotline:
+86-315-5310888

For the purpose of applicable data protection laws, we are the data controller of your personal information.

Oriviielle is operated by Tangshan Hongchong Network Technology Co., Ltd.